Return's Policy

Every order is checked by one of our experienced team members to ensure the products you’ve chosen are suitably matched and correctly packed.  However, if you’re worried you may have made the wrong choice, don’t stress. With our no fuss 14 day returns policy, you can send the goods back to us.

You are entitled to an exchange or refund for a major failure as a result of a manufactures fault, at the time of installation only. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and failure does not amount to a major failure. If the failure is minor, we reserve our right to offer to repair only. We reserve the right to not offer a refund.

In case you have changed your mind and the box is still unopened and in its original state, a full refund or exchange can be given.

Return Authorisation Form

  • Please enclose a copy of the invoice, packing slip, or purchase order with the return
  • No embellished items will be accepted back for credit. Item/s must be in their original condition, in their original packaging.
  • If not followed completely, returned goods may be refused at the door.